Our Guarantee
We’re here to give you better atmosphere and odor-free peace of mind — but if your first order hasn’t met your standards, let us know so we can make it right.
You can reach out to us at help@cousinmays.com with the details of your concern within 30 days of receipt of your first order and we’ll do what we can to make sure you’re happy.
To your odor-free happiness,
The Cousin May’s Team
Returns, refunds, and replacements are given out on a case-by-case basis. The Odor Free Guarantee only applies to first time orders. If there is an error in your order, regardless of whether it’s an intial or subsequent order, please let us know at help@cousinmays.com. Shipping charges are non-refundable, unless the package was incorrectly shipped (wrong destination, product damaged during shipment, etc.).